y Definition, effective training in every application functionality is a critical component of a successful ERP system deployment. Real-time training is, of course, imperative to having your employees get up to speed and master the new ERP system so that your company can take full advantage of it as a strategic partner in optimizing daily performance.
INFODATA is fully aware that for a small and medium sized companies, each member of the staff is an indispensable player in the day to day operations of every department. Every hour away from daily tasks represents a cost in time and human resources that must be minimized as much as possible.
That is why INFODATA's training strategy is based on a hands-on approach through dynamic and highly interactive classes conducted at the work site. We use demonstrations, walk-throughs, scenarios, and Q&A with both pre-designed course content and targeted training using specific company data.
Our highly experienced staff also provides remote Q&A and consulting services via the telephone, the internet and classroom at our INFODATA offices. Although our approach is to tailor our training to each client's unique needs, we also offer vertical and horizontal training.
Our knowledge transfers focuses on the following objectives:
Understanding the structure and logic of the ERP system.
Knowing how to effectively marry your data with the system.
Mastering all of the functionality of the system.
Developing personal approaches to maximize software benefits.
Applying common sense to our highly intuitive environment.
Training your key members to become self-sufficient that they can, in turn, train others.
After the training sessions are fully completed, our INFODATA staff will be available to provide technical support or added training, both onsite and remotely.